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BMW R 1200RT => BMW R 1200RT GPS => Topic started by: jjwill on 2020-10-18 09:39:09

Title: BaseCamp for windows
Post by: jjwill on 2020-10-18 09:39:09
BaseCamp 4.7.3 for windows is no available
Title: Re: BaseCamp for windows
Post by: David. on 2020-10-18 10:17:30
How do I know/find what version of BaseCamp I have installed on my PC. For years now, I've only ever updated the maps and it's all worked ok, currently have CN Europe NT 2021.1 installed on both PC & Zumo 660. I'm not very tech savvy when it comes to computers and very nervous about making any changes. What does BaseCamp 4.7.3 mean, the PC uses Windows, do I need to make any changes or just leave things as they are.
Title: Re: BaseCamp for windows
Post by: Hors Piste on 2020-10-18 10:22:38
Run Basecamp, go to Help - About Garmin Basecamp that will tell you the version you have.  Update can also be installed from the Help menu.
Title: Re: BaseCamp for windows
Post by: David. on 2020-10-18 10:34:13
Thank you, I have BC Version 4.4.7 installed, can't see any update available from Help menu.

Found this Garmin Guru video, https://www.youtube.com/watch?v=jAoRNivm4BA

I have Garmin Express installed, when new maps are available, I always update both the device & PC. Perhaps this updates BC too. Looks like BC needs to be installed on the PC to support/view the maps without the device being connected. I use BC without the device connected to create routes then transfer them to the Sat. Nav. Everything seems to work just fine, perhaps it's best to leave well alone.

Looks like BC update can only be installed directly from the Garmin website, https://support.garmin.com/en-GB/?faq=bcmC4za1sy9hykGnopP8l7
Title: Re: BaseCamp for windows
Post by: David. on 2020-10-19 16:35:05
Update can also be installed from the Help menu.

Are you running BaseCamp on a Windows or Mac computer.
Title: Re: BaseCamp for windows
Post by: austavla on 2020-10-19 23:35:45
Thank you  ^-^
Title: Re: BaseCamp for windows
Post by: Hors Piste on 2020-10-20 10:22:00
Are you running BaseCamp on a Windows or Mac computer.
I'm running it on Win 10 PCs.  I note that the "Install update" option has now gone from my "Help" menu, maybe it's only there when an update is available?
Title: Re: BaseCamp for windows
Post by: David. on 2020-10-20 10:56:29
I'm running it on Win 10 PCs. I note that the "Install update" option has now gone from my "Help" menu, maybe it's only there when an update is available?

I spoke to Garmin yesterday, my understanding is that with Windows, BC update alerts are not shown via the "Help" menu, hence the question about Win. or Mac PC's.

This Garmin support link seems to confirm the above, https://support.garmin.com/en-GB/?faq=bcmC4za1sy9hykGnopP8l7 scroll down to "Updating BaseCamp".

I haven't plucked up the courage to update BC on my PC, although, have made a "backup" of all my BC data.
Garmin say, "Note: Updating BaseCamp does not delete your stored data. However, before updating, you can create a backup file of your data to save on the computer or external drive."
Title: Re: BaseCamp for windows
Post by: jjwill on 2020-10-20 12:06:46
I agree with Hors Piste.  My "update" has now gone after I installed 4.7.2
Title: Re: BaseCamp for windows
Post by: PatM on 2020-10-20 16:53:08

I did the update to 4.7.3 after a full backup, no issues. It's running Win10 Pro.
Title: Re: BaseCamp for windows
Post by: David. on 2020-10-20 19:54:00
I did the update to 4.7.3 after a full backup, no issues.

How did you do the update, did you download it from the Garmin website as if you were installing it for the first time or, via an update button on BaseCamp.

If directly from Garmin, does the new version just replace the previous one.
Title: Re: BaseCamp for windows
Post by: David. on 2020-10-20 19:55:57
My "update" has now gone after I installed 4.7.2.

How were you made aware that an update to 4.7.3 was available.
Title: Re: BaseCamp for windows
Post by: 7vwh on 2020-10-21 01:31:27
I didn’t receive any update notification for the 4.7.3 update but after seeing this thread I went exploring!
Garmin site link to 4.7.3 update always fails on downloading.


Via a ‘mirror’ site I can download the exe file but it won’t install.
I wonder if Garmin have pulled the 4.7.3 update due to issues/problems.


David, I didn’t get any notification of an available update, just explored.
Title: Re: BaseCamp for windows
Post by: PatM on 2020-10-21 06:23:41
How did you do the update, did you download it from the Garmin website as if you were installing it for the first time or, via an update button on BaseCamp.

If directly from Garmin, does the new version just replace the previous one.
I got the notification when I started Basecamp. It updates the previous version. It seems to me that it's just bug fixes and patches,  not a full upgrade. I was running v4.7.2 after a complete system crash due to a failed disk.
Title: Re: BaseCamp for windows
Post by: jjwill on 2020-10-21 08:38:11
How were you made aware that an update to 4.7.3 was available.
David  I saw it on UKGSER.  I then went to Help on basecamp and it had an upgrade option.
Title: Re: BaseCamp for windows
Post by: David. on 2020-10-21 10:13:43
Thanks for the feedback. There doesn't seem to be any good valid reason to "risk" updating my current version of BC. In fact, it's probably best left alone, it's working ok.
If my PC crashes or I experience problems with BC, I'll look at it again then.

When speaking to Garmin, I asked what is the purpose of the update. They replied, "if I was experiencing problems using BC, they couldn't support my version anymore."

It sounds a bit like the Garmin Express updates, when Garmin release a new version of GE, how many times do they update it to get it to work right.
Title: Re: BaseCamp for windows
Post by: Littlebriar on 2020-10-21 12:11:54
I had 4.7.2 installed. I launched it, then went to help and it offered to install 4.7.3. I clicked the link to update and it updated without issue. I did not get a pop up or other notification that the update was available. I had to go to help and that's where I saw the update link to 4.7.3.
Title: Re: BaseCamp for windows
Post by: David. on 2020-10-21 13:21:46
I had 4.7.2 installed. I launched it, then went to help and it offered to install 4.7.3.

What PC operating system are you using, Windows, Mac or other.
Title: Re: BaseCamp for windows
Post by: Littlebriar on 2020-10-22 13:10:31
What PC operating system are you using, Windows, Mac or other.
Windows 10
Title: Re: BaseCamp for windows
Post by: Kunkies on 2020-10-22 17:54:38
Windows or Mac, here's the link:  https://www.garmin.com/en-US/software/basecamp/ (https://www.garmin.com/en-US/software/basecamp/)
Title: Re: BaseCamp for windows
Post by: 7vwh on 2020-10-25 17:58:20
After previously trying to search for a 4.7.3 update on Garmin and the www with no joy I fired up basecamp this evening and got a pop up offering the update. Installed with no issues.


Windows10