Author Topic: Defective Nav 6  (Read 237 times)

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OfflinePickaxe

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    • Model/year: R1200RT LE MY 2018
    Defective Nav 6
    « on: 2019-01-10 12:30:28 »

    Hi,


    Just wondering if anyone has experienced similar problems with their Nav 6.


    The unit is about 14 months old and has developed a mind of its own, especially in this present spell of cold weather. On start up it self selects options on the home screen and quickly enters a state that renders it unresponsive and unusable. Even when the unit was new and appeared fine, the screen flickered in brightness, which, I assumed was reaction to ambient light changes?


    I've tried updating the unit software and a hard reset, however, the problem persists.


    I'm aware the unit is still under BMW warranty and I'm perusing this option, but just wondering if it's a common fault. Unfortunately after owning many Garmin sat navs, this one has been a bit of a disappointment.


    Regards


    Dave
    « Last Edit: 2019-01-10 12:34:05 by Pickaxe »

    Onlinegogs01

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      Re: Defective Nav 6
      « Reply #1 on: 2019-01-10 13:22:17 »
      Sorry to hear of your problems. Satnavs are great when they work and a monumental pain when they don't. Hopefully your warranty will be honoured and the problem sorted out to your satisfaction.


      I bought a NavV to replace my NavIV. At that time, the NavVI had been introduced but the BMW dealer didn't mention this.  Maybe he did me a favour - anyway I'm happy with the V and replacing it is, hopefully, a long way off.
      My 4th R1200RT = 2016 (2017 MY) R1200RT LE

      OnlineCasbar

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        Re: Defective Nav 6
        « Reply #2 on: 2019-01-10 13:58:29 »
        Well I upgraded my Nav V and bought a Nav VI in the summer. I haven't had one issue with it, and it works brilliantly. The screen is far better than the one on my V, so I'm pleased with mine. If your not happy take it back before the warranty runs out, its not a known problem.

        OfflinePickaxe

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          Re: Defective Nav 6
          « Reply #3 on: 2019-01-10 14:16:17 »
          I've never had a problem with any of my previous Garmin sat navs so I must have been unlucky with this one. As you say, hopefully sorted out under warranty.

          OfflinePickaxe

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            Re: Defective Nav 6
            « Reply #4 on: 2019-01-11 13:13:00 »
            Unit has been replaced under warranty by Cotswold BMW who provided excellent service.

            OnlineCasbar

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              Re: Defective Nav 6
              « Reply #5 on: 2019-01-11 16:41:10 »
              Great result, hope you have better luck with the new one  8)

              Onlinegogs01

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                Re: Defective Nav 6
                « Reply #6 on: 2019-01-11 21:46:51 »
                Unit has been replaced under warranty by Cotswold BMW who provided excellent service.


                Well done, good result.  ☺
                My 4th R1200RT = 2016 (2017 MY) R1200RT LE