2016 R1200RT LC Radio issue

Post by **yellowjacket** » Sat Mar 03, 2018 3:43 pm

My 2016 R1200RT LC just lost the satellite radio signal while driving down the road. All I have is the preview channel 184. I have called XM and the tried several times to refresh the signal with no luck. AM / FM and AUX works and sounds fine but no satellite. Only channel 184. Any ideas ?

Post by **Rambler358** » Sat Mar 03, 2018 5:04 pm

Sirius XM is good for a year from the day you walk out with your bike.  Has it been over a year?  What did XM say when you called?

Post by **yellowjacket** » Sat Mar 03, 2018 9:31 pm

I am all paid up and they tried to refresh the signal 3 times in 3 days. I also spoke to their tech department that tried also. They also told me that if Bluetooth was on they could not refresh the signal. I read, or tried to read the BMW audio book and I think my Bluetooth is off. I never turned it on and the Bluetooth icon is not lit up. They told me to bring it to the dealer and that is what I did. I have my fingers crossed.

Post by **T6pilot** » Sun Mar 04, 2018 4:50 pm

Yellowjacket, I had to be on the phone with XM when they renewed my subscription, specific selected channel with good reception, worth a try, before shipping bike off to dealer to have them try the same thing. The fact that you get the free preview channel says the receiver is working

Jim

Post by **yellowjacket** » Mon Mar 05, 2018 1:56 am

Well they tried to refresh the signal 4 times. A few of the people on the phone said to put radio on channel 1. Others said preview channel 184 was OK. I cannot change my radio to any channel except 184 preview channel. When I menu auto to all channels, I only get 184. When I audio to preset channels I get siri / dial 888 on the screen. What is that?

BMW R1200RT/R1250RT Forum