Garmin VI - not connecting to PC

Having problems with the BMW Navigator V VI or the TFT display?
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shahed
Posts: 5
Joined: Wed May 10, 2017 12:25 am

Garmin VI - not connecting to PC

Post by shahed »

Just purchased a RT1200 LE 2018 with a Garmin 6 - it wont connect to PC via Garmin express.
Using the original USB " data" cable - tried various settings in the hidden menu - still no joy , cant even see it in explorer.
Any one else had similar issues before I call the dealer.
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Rambler358
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Re: Garmin VI - not connecting to PC

Post by Rambler358 »

Have you tried another micro-USB cable? When the Nav is connected to the PC, File Explorer and BaseCamp should be able to see it. Do other devices work in the PC’s USB port?
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stayingupright
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Re: Garmin VI - not connecting to PC

Post by stayingupright »

Try it in a laptop or another PC if able.
I was born with nothing and unfortunately I still have most of it left.
shahed
Posts: 5
Joined: Wed May 10, 2017 12:25 am

Re: Garmin VI - not connecting to PC

Post by shahed »

Ok sorted , tried it on a Win 8 Pc it works , but not on WIn 10 for some reason.


Thanks for the input
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stayingupright
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Re: Garmin VI - not connecting to PC

Post by stayingupright »

I use mine on Win 10 without any issues but do have problems with which USB cable I use.
I was born with nothing and unfortunately I still have most of it left.
austavla
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Bike Model and Year: 2015 BMW R1200RT
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Re: Garmin VI - not connecting to PC

Post by austavla »

I have a Navigator V, and have the same problem, not immediate connect to Windows 10 laptop.
Once i let the Navigator stay connected and it connect after about 5 minutes.
After that i let the Navigator stay connected to the laptop and it always connect, from 3min to 6min.
Maybe this will work on Navigator VI.
Last edited by austavla on Wed Aug 01, 2018 9:06 am, edited 1 time in total.
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stayingupright
Posts: 381
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Re: Garmin VI - not connecting to PC

Post by stayingupright »

I had a similar issue with my win 10 pc. I changed to a win 10 laptop and everything works fine. I use the same USB cable as before.


Narrowed the problem down to the USB socket I believe.
I was born with nothing and unfortunately I still have most of it left.
guest2383

Re: Garmin VI - not connecting to PC

Post by guest2383 »

austavla wrote: I have a Navigator V, and have the same problem, not immediate connect to Windows 10 laptop.
Once i let the Navigator stay connected and it connect after about 5 minutes.
After that i let the Navigator stay connected to the laptop and it always connect, from 3min to 6min.
Maybe this will work on Navigator VI.
Exactly the same issues here!
My main problem I have worked out is impatience!  :beee:

Although I have to say, I do expect it to connect a little quicker, but then again, it's not the end of the world.
Last edited by guest2383 on Wed Aug 01, 2018 1:17 pm, edited 1 time in total.
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