optimate 4 Can Bus fitting broke off

General discussion of the BMW R1200RT/R1250RT
Post Reply
raider57
Posts: 39
Joined: Mon Jul 02, 2018 2:42 pm
Bike Model and Year: R1200RT, 2012
Has liked: 1 time
United States of America

optimate 4 Can Bus fitting broke off

Post by raider57 »

I've been using my Opimate 4 this winter to keep my battery in top shape.  I just bought this Opimate in October 2018.
When I pulled the plug out of the bike socket today, half the fitting stayed in the bike socket!  I got it out but it will not snap back together at all.  It doesn't screw together either. Seems whatever holds it together is broken.
Anyone else have that happen?  I can't find my receipt either, for the 3 year warranty. I wasn't rough with it and probably only plugged the darned thing in maybe 5-6 times! Bummer.....
T6pilot
Posts: 574
Joined: Sat Jun 27, 2015 6:12 am
Been liked: 1 time

Re: optimate 4 Can Bus fitting broke off

Post by T6pilot »

I’d contact optimate, they may send you a new part at no cost
Just saying

Jim
Jim
raider57
Posts: 39
Joined: Mon Jul 02, 2018 2:42 pm
Bike Model and Year: R1200RT, 2012
Has liked: 1 time
United States of America

Re: optimate 4 Can Bus fitting broke off

Post by raider57 »

That’s what I’m doing, I just wondered if anyone else has had this happen to their unit.
Worst case, I could splice a new Can Bus connector on myself.
User avatar
RaistlinRTCW
Posts: 58
Joined: Mon Aug 08, 2016 9:30 am

Re: optimate 4 Can Bus fitting broke off

Post by RaistlinRTCW »

Not had any issues with mine which is almost 2 years old. The length of the lead means even though it is close by and there is a fair bit on the floor from the unit , never had any issues with Optimates.
raider57
Posts: 39
Joined: Mon Jul 02, 2018 2:42 pm
Bike Model and Year: R1200RT, 2012
Has liked: 1 time
United States of America

Re: optimate 4 Can Bus fitting broke off

Post by raider57 »

I never heard of any problems with Optimates either. It figures I probably got a defective plug. The thing came apart so easily.
Post Reply