Free Shaft replacement from BMW

[RickO]

My shaft was replaced in February 2024 along with a full software update and rear foot peg clips. This was all done as a warranty recall so FOC.

R1200 RT LC LE 2018

[Stu]

My shaft was replaced in February 2024 along with a full software update and rear foot peg clips. This was all done as a warranty recall so FOC.

R1200 RT LC LE 2018

What was the mileage on the bike?

[timentide]

I have had a real battle with the BMW dealer in Exeter. Insisted it had to have full BMW service history, even for the 5 years post warranty. I suggested this was not true so they said I had to submit the independent garage service records and they would then contact BMW UK to get approval. Anyone else come across this resistance?

[Steve398]

No, my 2018 hasn’t had a dealer service in the last 4 years, but I still received a letter from BMW to get the shaft checked along with the footrests and ECU update FOC.

[Glenn]

I've had no letters from BMW ref the C clips or drive shaft for my 2018 R1250RT

[Steve398]

I've had no letters from BMW ref the C clips or drive shaft for my 2018 R1250RT

Have you checked your vin in this link?

https://vehiclerecall.bmwgroup.com/inde ... anguage=en

[Bricof]

Has anybody had a Drive shaft replacement in Australia (where I live - Perth WA) on the Motorad house?
I have upgraded from my R1100rt (after 9 years, and 3 times West to East and Back. 175,000 Ks on the clock)
to an R1200RT LC 2016 - 3 months ago with 90,000 Ks on the clock - yes the price was right under 10K AUD. So don't mind throwing couple of Grand at it to make it reliable.
recently,
I have noticed a strange (To Me) vibration during different rev ranges, and suspect the drive shaft due to the high Ks. and the forums etc..
I will be removing the drive shaft tomorrow to inspect, but are not that keen to fork out 1400AUD for a new shaft - if Motorad are replacing shafts free to consumers in USA and Britain. What about Australia??

R1100RT - 9 years.
R1200 RT LC 2016 - 4 Months

[Doctor T]

my understanding is that it was a worldwide recall. You must take your complete bike in and not just the shalft

[Wierpig]

Has anyone in the UK received a letter from BMW specifying that the shaft will be replaced at 36,000 miles? Ive not had any contact from them and have had conflicting information from dealers.

[Stu]

Yes and I have had mine replaced at 32k when they checked it they found it to be out of tolerance

What information are you getting from the dealer?

[Old Foxy]

I had the letter and a bit of paper to pop into the rider's handbook, related to this.

Old Foxy

[Wierpig]

I rang 3. 2 were non commital and said they didnt really know, and 1 from out of the area said they'd do it at 36,000.
Ive had no communication from BMW. Ive been in contact with customer services but they were hopeless.

[Stu]

Part of the recall is to have the bike in and check it first then replace if necessary if it's OK check it in another 12k or replace at 36k whicher comes first

You can check here what's outstanding https://www.bmw-motorrad.co.uk/en/servi ... ookup.html

[Stu]

Ps it might be wise to update your location so people can recommend dealers for you

[Wierpig]

Noted and done. Im in Merseyside
Williams Manchester said they'd ring back to let me know. They didn't. Halliwell Jones are useless Im afraid.
Cotswold Motorrad wanted the work and maybe Ill get a couple of days away down there and get it done.