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Problem connecting a Nav V

Posted: Sun Jan 07, 2018 3:16 pm
by guest2360
I have just tried connecting a Nav V for a map update.  On two separate computers  I get a message that the USB devise is not recognised even though the Nav screen shows it is connected but then reverts to the normal screen, After  numerous attempts my tablet told me the device had exceeded the available power output of the terminal and the PC said the connection had failed and the device must be defective. Anybody had similar problems.  The Nv V is working normally by the way.

Re: Problem connecting a Nav V

Posted: Sun Jan 07, 2018 3:19 pm
by T6pilot
Make sure your using the Garmin supplied cable, I had the same issues using non factory cable

Re: Problem connecting a Nav V

Posted: Sun Jan 07, 2018 3:35 pm
by stayingupright

I do find that some of my cables work and some don't.

Turns out you can get usb cables that power stuff but are not able to transfer data.

Re: Problem connecting a Nav V

Posted: Sun Jan 07, 2018 3:45 pm
by guest2360
T6pilot wrote: Make sure your using the Garmin supplied cable, I had the same issues using non factory cable
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It’s the correct supplied cable for sure and I have used it on earlier updates. I’m wondering if it’s a battery problem.  It had been allowed to flatten and had to be plugged unto a bike to wake it up.  It’s showing charged now but might just be knackered. 

Re: Problem connecting a Nav V

Posted: Sun Jan 07, 2018 3:55 pm
by bighopper
Did you try using Garmin express, even though got the not connected message?
The NAV V connects using a different method (can't remember what it's called) to Windows machine & NOT MASS STORAGE as you see other devices.

Re: Problem connecting a Nav V

Posted: Sun Jan 07, 2018 4:28 pm
by guest2360
bighopper wrote: Did you try using Garmin express, even though got the not connected message?
The NAV V connects using a different method (can't remember what it's called) to Windows machine & NOT MASS STORAGE as you see other devices.
Yes always use Express which incidentally has crashed this afternoon.  Gets better all the time.

Re: Problem connecting a Nav V

Posted: Mon Jan 08, 2018 11:23 am
by guest2360
Looks like T6pilot and staying upright are correct.  I have discovered the cable was one bought to replace the lost OEM one.  My Spyder is fitted with a Garmin 590 and although it’s cable is shorter and looks thicker the Nav V is now loading the maps with it. Thanks chaps.

Re: Problem connecting a Nav V

Posted: Mon Jan 08, 2018 3:21 pm
by David.
Does this mean that the Garmin cable fits the BMW Nav V.

Re: Problem connecting a Nav V

Posted: Mon Jan 08, 2018 3:48 pm
by stayingupright

Most of my usb micro and mini cables will only charge. I had to buy a few good ones that will charge and data transfer for my pc to even recognise them.