Just back from having the annual MOT Test carried out at a BMW Dealer. They did fit me in at very short notice and where very busy as the Service Receptionist was off sick so there wasn’t much time for a chat as I paid my bill. Looking at my invoice it states that a complimentary health check with CitNOW Video has been carried out. As they are very busy I didn’t want to bother them again today so does anyone know how I can access the video.
Thanks.
CitNOW Video ?
- michaelc2710
- Subscriber
- Posts: 573
- Joined: Wed Feb 22, 2017 11:31 pm
- Location: Greater Manchester
- Has liked: 50 times
- Been liked: 63 times
Re: CitNOW Video ?
Normally the link will be emailed & texted to you, if they have your up todate details.
Click on the link and it will start the video for you.
Click on the link and it will start the video for you.
-
- Posts: 787
- Joined: Sun Nov 08, 2015 7:43 am
- Location: North Yorkshire UK
- Bike Model and Year: R1200RT 2011
- Been liked: 29 times
Re: CitNOW Video ?
With no sign of an e-mail coming through I rang the dealer yesterday. The CitNOW (See It Now) report system is not yet up and running but is planned for the future. (Cooper Sunderland)
-
- Posts: 241
- Joined: Fri Aug 19, 2016 1:39 pm
- Bike Model and Year: 2016 LC
- Been liked: 1 time
Re: CitNOW Video ?
This seems to be a recent innovation and I've had this twice now, on my RT and on my car, whilst they've been in for services. To be honest it was really just a very basic and short video by a rather bored technician as he quickly walked round the vehicle saying that everything was fine! Didn't show me anything of any interest to be honest. I suppose it would be more useful if there was a fault that needed attention but otherwise it's just a formality.
Sent from my iPad using Tapatalk
Sent from my iPad using Tapatalk
Re: CitNOW Video ?
ive had a couple sent to me, nothing much of intrest to see... just a walk round and some commentry
oddly.. one said i had 3.0mm tread on my rear tyre then a couple of months later a different tech said i had 3.7mm tread on the rear tyre
i feell sorry for them having to make the videos, sure its not part of their job description.. if my boss asked me to make videos i would flatley refuse
oddly.. one said i had 3.0mm tread on my rear tyre then a couple of months later a different tech said i had 3.7mm tread on the rear tyre
i feell sorry for them having to make the videos, sure its not part of their job description.. if my boss asked me to make videos i would flatley refuse
- David.
- Subscriber
- Posts: 8268
- Joined: Fri Nov 07, 2014 7:29 pm
- Location: North Yorkshire
- Bike Model and Year: R1200RT (Camhead) 2012
- Been liked: 381 times
Re: CitNOW Video ?
My Camhead was in for service today, was sent a text message but I don't have a fancy phone so asked for the video to be emailed.
Vertu (Sunderland) very kindly did this, what a waste of time. The video tells me I've brand new F&R tyres plus the brake pads are all good. I knew that anyway, however, wasn't aware of a tiny dent in the silencer. Can't fault their attention to detail.
Vertu (Sunderland) very kindly did this, what a waste of time. The video tells me I've brand new F&R tyres plus the brake pads are all good. I knew that anyway, however, wasn't aware of a tiny dent in the silencer. Can't fault their attention to detail.
- Doctor T
- Posts: 1938
- Joined: Tue Dec 21, 2021 10:21 pm
- Location: west sussex
- Bike Model and Year: 2007 R1200RT SE
- Has liked: 1088 times
- Been liked: 290 times
Re: CitNOW Video ?
This is a BMW car thing. They have been doing this for years. Every time the wife took her Mini in for a service or any workshop stuff they sent an email video. Plus they used to give the car an inside and out valet.
Trust me I am a retired Doctor and lecturer at Oxford University of Structural and Mechanical/Electrical engineering.
"Blessed are the cracked, for they shall let in the light". Groucho Marx
"Blessed are the cracked, for they shall let in the light". Groucho Marx
-
- Subscriber
- Posts: 190
- Joined: Sat Mar 14, 2020 8:13 pm
- Location: North Lincs
- Bike Model and Year: 1200RT LE 2015
- Has liked: 29 times
- Been liked: 41 times
Re: CitNOW Video ?
Jaguar do the same video and full valet, but I'm sure it's all built into the service price, unless you have a service plan where it's all complimentary anyway.
- Stu
- Administrator
- Posts: 1561
- Joined: Wed Jun 02, 2021 9:13 pm
- Location: Hull, UK
- Bike Model and Year: 2016 R1200RT
- Has liked: 543 times
- Been liked: 494 times
Re: CitNOW Video ?
A lot of places have been doing this for a fair few years now
I think its more so they have some sort of evidence that they have worked on the bike so they can't be accused of not doing the service
I think its more so they have some sort of evidence that they have worked on the bike so they can't be accused of not doing the service
Re: CitNOW Video ?
And to stop you going back and trying to claim for workshop damages that were already there.
They don't do 'owt for n'owt.