For me the price difference is well worth paying :-
Sit in a nice warm showroom
Numerous free brews and snacks.
Building a relationship with the dealer, which pays dividends when buying clothing and goodies with 10 - 12% discount.
Finally getting the bike washed as I can never be bothered
I can recall having a service carried out at the same BMW dealer that David refers to (well I think it is) and having had 4 litres of the previously BMW recommended oil (they used to change the recommended brand every 6 months in those days !!) on my shelf I asked if I could supply my own oil. "No problem, just leave your oil in the Top Case" which I did. After picking up my bike and arriving back home I found that my own oil was still in the Top Case, unused. I checked my bill to find that I had not been charged for the oil they had used. Being an honest chap I rang the dealer and explained what they had done. "No problem, forget about it, enjoy your bike". Obviously that was the start of a good Dealer / Customer relationship. Unfortunately the particular Service Manager involved is no longer with that BMW Dealership.
Last edited by Our Gee on Fri Oct 01, 2021 11:31 am, edited 1 time in total.
After purchasing some new seals for the rear brake caliper, I wanted a small quantity of BMW brake fluid for topping up. The minimum size bottle on the shelf in the parts dept. was 1 litre. The very nice man could see that I didn't need that quantity and gave me the bottle FOC. I always ask for and get 10% discount on any other parts too. This only goes to show the value of building up a relationship with a dealer. But also, if they can afford to give stuff away, what profit are they making on the other items sold.
Last edited by David. on Fri Oct 01, 2021 8:15 am, edited 1 time in total.
Thanks, as Sakm proved only charged £46.66 for labour I will book in soon at main dealer for competent thorough service and enjoy free biscuits and coffee and a free wash to boot. No brainer really, Happy days.