The landline and Broadband stopped working at 12:30 today. Reported a fault with Plusnet @ 12:40. Was told an engineer would visit on Friday.
15:15 Openreach knocked on my door. 16:00 all fixed. How's that for service? Shame other companies can't provide the same service.
customer.
Brilliant Customer service from Plusnet
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Doctor T
- Posts: 1670
- Joined: Tue Dec 21, 2021 10:21 pm
- Location: west sussex
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Brilliant Customer service from Plusnet
Trust me I am a retired Doctor and lecturer at Oxford University of Structural and Mechanical/Electrical engineering.