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Brilliant Customer service from Plusnet

Posted: Wed Jul 19, 2023 4:38 pm
by Doctor T
The landline and Broadband stopped working at 12:30 today. Reported a fault with Plusnet @ 12:40. Was told an engineer would visit on Friday.
15:15 Openreach knocked on my door. 16:00 all fixed. How's that for service? Shame other companies can't provide the same service.
customer.