BMW R1200RT/R1250RT Forum

The XM antenna keeps losing the signal, and is pretty much useless as an option to enjoy. The AM is just as bad and doesn't pull in but one station in Pheonix area. For the price you pay to get this bike, it's unsatisfactory.

Steve

Same problem here! 22 RT. Dealer confirmed the issue. BMW told me to go talk to XM. Very unhappy with that response. I didn't buy the antenna from XM, I bought it from BMW and they should stand by it!

Strangely l, I've noticed the radio seems to cut out less when the windshield is down.

My 23 RT as well. Very surprised coming from a BMW. Owned a few BM’R cars and a 1600GTL and none had any glaring issues like this. Not the first to do it, but velcro’d a Sirius external antenna to the rear luggage rack and works like a charm. Sad that was the fix, but easy to connect and install.

Chuck

I have a case opened with BMW, and it's supposed to be addressed at the 600 mile service next week, fingers crossed. On my 2020 RT, no problems with the ugly antenna next to the windscreen, my '23 looks pretty but doesn't function, lol.

Steve

Steve, please let us know if you have any luck with a fix. I’m most interested to see how they would repair it. Thanks

CamII wrote: ↑Sun Feb 12, 2023 4:04 am Steve, please let us know if you have any luck with a fix. I’m most interested to see how they would repair it. Thanks

Will do.

Steve

The quickest fix is to add an external XM antenna. I mounted mine on top of the topcase and routed the wire along the same path as the power wire for the topcase. It is between the two shells that make up the case. 100% fix for dropped signal. Total cost was under 30 bucks. Sometimes it's easier to just apply the fix rather than to try and beat BMW into submission...

My bike was at the dealer for 17 days (600 miles service and XM/AM antenna issues). The dealer just sent me this photo of the "FIX" (photo below) for the XM that BMW has them installing. It looks like a Sirrus branded XM antenna, on the right. They're rerouting the wire because it's shorter than the stock one, but fits perfectly into the mushroom.

Nothing was happening after complaining and talking/emailing BMW-USA countless times, until I sent my videos of the problems to BMW-HQ in Berlin, the next day BMW-USA agreed to take care of it.

Steve

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